PreggyAI
AI Safety Protocol
PreggyAI's companion speaks in the voice of your baby. That is the point of the product, and it is also the reason this page exists. This is our published protocol for crisis content, maintained as required by California SB 243 (Cal. Bus. & Prof. Code §22601 et seq.). It describes what the AI is, what it will never do, and exactly what happens when someone tells it something frightening.
1. It is an AI, and we say so
The companion is a large language model. It is not a person, not a clinician, and not a friend who exists somewhere. We disclose this:
- Persistently in the chat screen itself — the line "AI, not a real person · General info, not medical advice" sits under the conversation at all times, not behind a tap
- In the Terms of Use, which you must read and accept before you can use the app. Section 4 covers the AI and the baby character specifically.
- In the consent gate shown on first launch, which states that the app is not medical advice and not a substitute for professional care
2. It is not a medical device and gives no diagnoses
PreggyAI provides general pregnancy information and companionship. It does not diagnose, does not treat, and does not replace your doctor or midwife. Its answers can be wrong, incomplete, or out of date. Where it shows a source link, that link is selected automatically and may not fully support what was said — open it and read it yourself.
Anything that matters, check with a clinician.
3. Crisis protocol
This is the part SB 243 requires us to publish, and it is the part we most want you to be able to check.
How crisis content is detected
Detection is deterministic and runs before the AI does. Your message is matched against a maintained list of patterns for self-harm and suicidal ideation, for intimate partner violence, and for urgent physical symptoms. This matters for one specific reason: a language model can be talked out of its instructions, can misread tone, and can hallucinate. A pattern match cannot. The safety response therefore does not depend on the AI behaving correctly, because the check happens before the AI is consulted at all.
What happens when it matches
The app replies with fixed text that the AI cannot write, soften, or rephrase, and — deliberately — not in the baby's voice. At that moment the app speaks to you directly, as itself, because a crisis is not a moment for a character. The message names real services and real numbers, because hard-coded numbers are the one thing a model can never get wrong.
The referrals we make
For suicidal ideation or self-harm, we refer you to:
- 988 — call or text, the Suicide & Crisis Lifeline, which reaches trained counsellors in both the United States and Canada. Free, confidential, 24/7.
- Crisis Text Line — text HOME to 741741. Free, confidential, 24/7.
- 911 if you are in immediate danger.
For intimate partner violence, we refer you to:
- The National Domestic Violence Hotline — 1-800-799-7233, or text START to 88788. Free, confidential, 24/7.
- 911 if you are in immediate danger.
- We also remind you that if you share a device, you may want to clear the conversation.
For urgent physical symptoms — heavy bleeding, reduced fetal movement, pre-eclampsia signs, preterm labour, signs of infection or clots — we tell you to contact your doctor or midwife now, or go to your nearest emergency department, and to call 911 in an emergency. The app will always tell you it is right to get checked even if it turns out to be nothing.
What the app will not do in a crisis
- It will not talk you out of seeking help, or suggest waiting
- It will not answer a crisis in the baby's voice
- It will not let an AI-generated reply replace the fixed safety message
- It will not require PRO, a subscription, or a remaining free message to show it — safety responses are never rate-limited or paywalled
4. Limits we build in
- The same AI on every plan. Free and PRO accounts talk to the same language model, with the same safety rules, the same refusal behaviour, and the same crisis handling. A PRO subscription changes how much your baby remembers about you — its personality, its memories, the thread of your recent days — and never how carefully it handles a medical question or a difficult moment. Safety is not a paid feature.
- No clinical instructions. The AI does not give dosages, does not tell you to start or stop a medication, and refers you to a clinician instead.
- Grounded content. Week-by-week and factual pregnancy content is drawn from a curated set of reputable public health sources rather than generated freely.
- Nothing is sent to your partner without you. The AI can pass a message to a linked partner only when you explicitly ask it to, or when it offers and you tap yes. You are always shown what was sent.
5. Who this app is for
PreggyAI is for adults, and you must be at least 18 to use it (or the age of majority where you live). We do not knowingly collect information from minors. If we learn that a minor is using the app we will delete the account and its data. If you believe a minor is using PreggyAI, email us at support@preggyai.online.
6. Reporting a problem
If the AI ever says something harmful, offensive, or dangerously wrong, please report it — it is the most useful thing you can send us:
- In the app — Profile → Settings → Feedback & Bug Reports, which can attach diagnostic context so we can find what went wrong
- By email — support@preggyai.online
We review every report of harmful output. Where a report reveals a gap in the detection patterns above, we update them and note it in the review below.
7. Maintenance
This protocol is reviewed at least quarterly and whenever a report or incident indicates a gap. The detection patterns, the fixed messages, and the referral targets are all covered by automated tests, so a change that would weaken them fails our build rather than shipping quietly. The current version is always at https://preggyai.online/ai-safety.html.