Delete your account
You can delete your PreggyAI account and its personal content at any time. There is no form to fill in and nothing to justify — deleting is a right, not a request. If you only want to remove some of your data and keep using the app, see Delete some of your data below.
From inside the app (fastest)
- Open PreggyAI and go to the Profile tab.
- Tap the settings icon in the top corner.
- Tap Privacy & Security and scroll to Delete account.
- Confirm. Deletion starts immediately.
By email
If you no longer have the app installed, or cannot sign in, email support@preggyai.online from the address you signed up with and ask us to delete your account. We will confirm once it is done.
We may need to confirm you control the account before deleting it. That check exists to stop someone else deleting your pregnancy records, and it is the only thing we will ask you for.
What gets deleted
Everything tied to your account is removed:
- Your profile — name, email, due date, baby name, and settings
- Every chat message, and the memories the app had built up from them
- Symptoms, moods, weights, appointments, kick counts and contraction sessions
- Notebook entries and checklists
- Bump photos and your profile picture, including the stored image files
- Notification history and any scheduled reminders
- Your sign-in link, so the account cannot be reached again
If you had a linked partner, the link is removed as part of this. Their own account and their own data are not deleted — only the connection between you, and their access to anything of yours.
How long it takes, and what is kept
Access is revoked immediately and deletion is queued. A background worker removes the account's content from active systems and retries failures. The following limited records or recovery copies can outlive active-system deletion:
- A record that this account was deleted, held so that any device still signed in is signed out rather than continuing to work. It contains an internal identifier and a date — no name, email, or health information — and it is erased automatically after about a year.
- Ordinary server logs, which do not contain your chat content or health entries and are deleted automatically within 12 months.
- Database point-in-time recovery copies for up to 35 days, and deleted or replaced cloud-photo versions configured to expire after 30 days. These disaster-recovery copies are not available through the app and are not used to restore a deleted account for you.
- Feedback, bug reports, or AI-response reports you previously sent to support, until no longer needed. You can ask us to delete an existing report.
- Purchase and subscription records held by Apple, Google, and RevenueCat for store and entitlement administration, as described in our Privacy Policy.
Deleting your account does not cancel a subscription bought through the App Store or Google Play — those are managed by Apple and Google, not by us. Cancel it in your store account, or the billing will continue.
Delete some of your data, and keep your account
You do not have to delete your account to remove data. In the app:
- Your chat and the baby's memories. Profile → settings → Privacy & Security → Clear chat history. This deletes your whole conversation with the baby from our servers and from the app on that phone, together with the memories and summaries built from it and anything waiting to be raised between you and a linked partner that came from a chat. If you are the parent carrying the pregnancy, the baby's memories about itself are reset too. Another phone signed in to your account keeps its own copy until you clear it there as well.
- Individual entries. Symptoms, weight entries, kick sessions, contraction timings, appointments, notebook entries, and bump photos can each be deleted from the screen where they appear.
- Health-app activity. Disconnecting Apple Health or Health Connect in Settings deletes our copy of your imported steps and workouts.
- Partner sharing. Unlinking your partner stops all sharing between you and deletes anything still waiting to be passed between your chats.
For anything you cannot delete yourself — for example a single mood entry — email privacy@preggyai.online and say what you want removed. The server logs and disaster-recovery copies described above expire on the same schedule as for a deleted account.
This cannot be undone in the app
There is no user recovery window. We do not use disaster-recovery copies to restore a deleted account for you. If you sign up again later with the same Apple or Google account, you start with a new, empty PreggyAI account; a qualifying store purchase may still be restorable.
Questions before you decide: support@preggyai.online. See also our Privacy Policy.